I N F O R M A T I O N


3 ways to order out products


HOW TO ORDER

1. Use an order form on line on the order page
2. Print Order Formand send it to FAX:201-387-9539
3. Send the order fom by E-mail to sales@creativesystemservices.net



HOW TO PAY


A personal check or money order check


Please send it to...:
Creative System Services, L.L.C.
195 Garfield Street, Haworth, NJ 07641


Credit Card


We accept credit cards (Visa, Master etc.)

Use PAYPAL for payment


Please use the E-Mail address: iwasaki@optonline.net for the payment.


Bank Transfer


If you would like to use bank transfer, please remit it to following bank account.

Bank's service fee will be customer's account.



We will ship out within 24 hours after we confimed your payment. (Order received after 5:00PM EST will be processed 9:00 AM following morning except Sundays and holidays.)

Shipping Charge


Shipping charge will be depended on your request shipping method.
In U.S. and Canada, we use regular first class mail and shipping charge will be free of charge.

About the Price


The price indicated on our website does not include sales tax (for regidents in state of New Jersey.)

Returning policy


If you changed your mind, please send it back to us within 7 days after you received it.
Please do not open package, if you want to refund.
The shipping charge will be your account.
We will refund the same amount you paid us.

Opend already?
Sorry about it.
Once you opened the package, we will consider you already watched it.
In this case, any DVD video, movie, CD-ROM and other softwares are not accepted to return.

Damage and Unable to play back
Once you opened it and .....
If our product has been physically damaged and could not play on your DVD player, we will pay a shipping cost of regular first class mail for returning product.
We will ship out the same item to you with our shipping expense.
Once you opened it, no refund, but replace can be done.

Refund
Refund will be made only you send it back to us without opening the package.


QUESTIONS


Creative System Services, L.L.C. iAttn: Frank Iwasaki)

TEL/FAX: 201-338-8224

QUESTION